Phone Conference Call - How to Do It

Phone Conference Call or Three Way Calling feature comes built in with many existing calling plans.  But until walked through once, you may not know how to use it.  Here is how it works. 

Almost all telephone calling plans today equip your phone with conference feature.  Such feature is more commonly described as "Three-Way" calling. It literally means you can have conversation with two other people on a single phone call.

Make a Call

Phone Conference Call - How to Do It

First, you make a call to someone.

Put the First Caller on Hold

Second, you either press "Flash" button on your phone or quickly tap the switch hook of your phone. 

Make the Second Call

As soon as you hear a new dial tone, you dial another number. It's okay to dial while the first person is also on the line.

Connect the First Person

You're almost done here.  Now all you have to do is to invite back the first caller by either quickly tapping the switch hook or pressing the flash button if your phone comes equipped. 

Practice a Few Times

Most modern phones with cords come with a flash button.  Many cordless phones do not come equipped and this can get tricky. In this case, instead of tapping the switch hook, you must turn the "Talk" button off then on very quickly. This will take you a few times before you might get used to it.  

Don't Forget

In addition, always notify the first caller that you'd be putting the person on hold. While they're on hold, the call would be silent, and remind not to hang up the phone.

Phone Conference Call - How to Do It
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Conference Calling: How To Make Better Conference Calls

Conference calls are not the most exciting of activities to participate in. Normal face to face meetings are usually as boring as they are and when you have to join a meeting where you have to deal with only voices on the other end of a telephone, things can become dull. Even video conferencing can be mind-numbing.

However, there are ways to make sure that the conference calling goes on without having half the participants yawning within the first few minutes. The idea is to keep the conference well-organized and take control of the situation.

* Noise levels need to be lowered.

Conference Calling: How To Make Better Conference Calls

Any sound is amplified over the speaker phone. A fan can sound like a raging wind, and the sound of paper shuffling can be painful to the ear. Problems related to noise can be minimized by making sure that all participants are reminded to keep their noise levels down. Advise all participants to keep their line on mute unless it is their turn to speak.

* Speak slowly.

During conference calls, everyone needs to speak slightly slower than normal. This is especially useful during video or web-based conferences. There are times when the audio is slightly off with the video and speaking slower than normal can help people understand what the speaker is saying better.

* Do not interrupt.

There is nothing more frustrating during conference calls than to have people cutting each other off. People having their own conversations while someone else is speaking can also be irritating. Make sure that there is a moderator who has the leadership role and can stop any side conversations as they start.

* Stick to the agenda.

The moderator needs to control the situation. When a discussion is going off topic, the participants need to be notified. Nobody wants to be stuck in a call that lasts hours and hours. It is important that everyone sticks to the agenda, speaks briefly and to the point, and any topics that come up on the fly need to be nipped in the bud.

* Take conference calls seriously.

Call conferencing is as important as any face to face meeting and needs to be regarded as such. Because participants are not physically face to face, some may tend to find excuses not to be present or join in late. It is important that all participants are reminded of the need for the calls. It is also important to keep things on schedule so that no one loses interest on the next call. If participants know that the call will start and end on time, they will be more likely to participate with enthusiasm.

Conference Calling: How To Make Better Conference Calls
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Questions to Ask During a Parent Teacher Conference

Are you looking for a list of questions to ask the teacher during your parent/teacher conference? Here is a list of questions I routinely go over with the teachers during conference time. Look over these questions and modify them according to your needs. If you have any additional questions, ideas or stories, please comment below.

How is my child doing in school? In reading? Math? Science? Social Studies?

What subjects are his strongest? Weakest?

Questions to Ask During a Parent Teacher Conference

How are my child's work habits? Does he/she complete work on time?

Is homework turned in on time?

Does my child need extra help in a particular subject?

What is my child's ability level? Does he/she comfortably work at that level?

Is my student in different classes or groups for different subjects? Which ones? How are the groups determined?

How is my child's behavior?

Does he/she get along well with classmates? Who does my child play with? Is there any child you think might be a good friend for him that he doesn't play with?

Does my child participate in class activities?

Does my child show leadership abilities?

What kinds of tests do you give? What do the tests show about my student's progress? How does my student handle taking tests?

How does my child behave around adults? Is he polite and respectful?

What do you consider my child's best strengths and interests?

How can I help?

If I need to reach you, what is the best way? (E-mail, phone, note.)

During your conference time, if a teacher mentions a behavior or learning issue, listen carefully. Ask questions so you understand if this is a normal behavior or issue that needs a little work or if it is a problem and needs to be watched more closely. If that is the case if any learning disability is a possibility, ask the teacher what the school provides as far as testing. My advice would be not to delay testing if case any issue is present. If the school provides testing, it is better to have that done early rather than late. It will either ease your mind or allow your child the opportunity to learn more and receive help faster.

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Free Conference Call Reviews and FAQs

Free conference call services on the web may sound tempting for your business, but let us look at the pros and cons of these services. The fundamentals of these services create certain limitations that can make your business suffer.

The Basics of Free Conference Calls

Free conference call services are funded primarily through advertising. In some cases, conference calls are free only for a trial period and then must be paid for. Truly free conference call providers cannot pay for proper customer service through advertising revenue alone. This is why free conferencing is usually just a hook to get customers to sign up for a paid service.

Free Conference Call Reviews and FAQs

Free Conference Call Customer Service

Consider yourself in a conferencing situation with an international client. You may experience problems with static or line noise making communication awkward. If you cannot resolve the problem quickly through customer service, only the most understanding potential clients would consider giving you a second chance later. Rescheduling because of technical issues is simply unprofessional, unacceptable and likely to cost you a client.

Unfortunately, such line noise problems are common to free conference call services. They often run on public VoIP lines that are affected by innumerable factors, in the same way that Internet transfers and cell phone calls are easily disrupted. Paid services can offer dedicated and stable lines that you can depend on to provide clear call quality at every meeting.

The Problem with Most VoIP Conference Calling Services

In traditional telephone networks, connections have a dedicated line, preventing interruptions in the line of communication. Public IP networks work differently. Information travels wherever links are available. A large file transfer can take up the bandwidth resulting in choppy signals or broken communications.

IP networks are designed with software in mind, not voice. This is why streaming content is buffered before it begins playing on your computer. The buffering allows the program to compensate for disruptions, giving a steady clear stream. This is not possible in real-time, live communications. While buffering could prevent disruption, there will always be a delay as the signal is buffered. This hampers and inhibits rapport building with the client, making it more like using a push to talk system than a two-way interface.

The Solution

Paid services can offer private, dedicated IP networks that eliminate the possibility of file transfer disruptions and other problems. The advertising revenue that free services earn is simply not enough to pay for such an infrastructure.

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Advantages and Disadvantages of Conference Calling

As businesses evaluate the type of conference calling that is right for them they will need to weigh the advantages and disadvantages of each. In this article we will evaluate and compare the three major types of conference calls including audio, web, and video conferencing.

The biggest advantage, for many companies, in choosing audio or web conferencing over video conferencing is the cost. Audio conferencing tends to be the cheapest. Virtually the only costs involved when choosing audio conferencing is the cost of a telephone and then the charge of a long distance call. Many companies already have phones with a built-in speakerphone and if not they can be purchased for as little as 0.

However there are disadvantages in choosing audio conferencing as well. The first distinct disadvantage is that businesses lose personal relations when all they hear is a colleague's voice. Jokes and remarks can be taken the wrong way or be offending when those involved can not see a caller's smile of facial expression. Another disadvantage to audio conferencing is that the quality of the call declines as additional locations are added. When several parties are involved the chance of two of them talking at the same time are great and neither of them will have their thoughts heard.

Advantages and Disadvantages of Conference Calling

Web conferencing offers its rewards and shortcomings as well. While web conferencing can be free, it is usually in the companies best interest to choose to pay a little more to avoid annoying ads and pop ups. Web conferencing is especially useful for business calls that involve viewing digital files because these files can be sent in an instant via email to all parties involved. Documents can be viewed, analyzed and returned so they can be discussed all at once rather than waiting and communicating through mail or several phone calls. Web conferencing also allows more than one person to talk or type at once without going unheard.

Like any type of conference calling though, web conferencing also has its disadvantages. One of these down sides is that, again, it is difficult to gauge a person's seriousness or humor in a comment. There is no personality in a typed sentence. It is also difficult for those who are uncomfortable with technology to use web conferencing efficiently.

Finally the biggest advantage to video conferencing is that it offers a visual connection with the other attendees. When using video conferencing callers are able to view each other on a TV screen and hear each other through the speaker system. Associates are able to hear each other's voices, put a voice to a face, and understand each other's joke and comments. Financially, the cost of video conferencing is quite a bit higher due to the equipment that is involved. If equipment is not high quality it can also be limiting because the video feed can be jerky or delayed. Whatever type a business chooses, every type of conference call has it ups and downs.

Advantages and Disadvantages of Conference Calling
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Jeremy Thompson is the author of ConferenceCallingServicesGuide.com your online guide to conference calling and conference calling services. Visit his site at ConferenceCallingServicesGuide.com.

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